Refund Policy

At [Al Majal Al Mutaqdm], customer satisfaction is our top priority. We strive to ensure that every product and service meets your expectations. However, if for any reason you are not satisfied with your purchase, we offer a straightforward refund policy for your convenience.

3-Day Refund Policy:

Customers are entitled to request a refund within three (3) days from the date of purchase. This policy applies to all eligible products and services. To initiate a refund request, please contact our customer support team through the contact form on our website or email us at [support email].

Conditions for Refund:

To be eligible for a refund, the product or service must meet the following conditions:

  • The request is made within the specified 3-day period.
  • The product must be returned in its original condition (if applicable).
  • Proof of purchase (receipt or order confirmation) must be provided.

Exclusions

Certain products or services may not qualify for refunds due to their nature, including but not limited to customized or perishable items. For further clarification on exclusions, please review the terms and conditions associated with your purchase.

How to Request a Refund:

To request a refund, please provide your order details and the reason for the request. Once your application is reviewed and approved, refunds will be processed within [timeframe, e.g., 7-10 business days] via the original payment method.